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"Retail will refocus on the customer experience, with staff set to play a key role in this"
In this insightful article, published in Cosmpolitan magazine, journalist Sofia Lewis, examines what our work world will look like, following the COVID lockdown.
Alongside experts in workplace and hospitality, Ross Haxton, contributes insights into the Retail sector, including the importance of people and brand experience.
“A brand’s strength is about the people who work for it”
Read the full article in Cosmopolitan magazine