Privacy Policy

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PRIVACY STATEMENT — GLOBAL IMAGE MANAGEMENT LIMITED

Global Image Management Limited understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, www.glimma.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.

Please read this Privacy Statement carefully and ensure that you understand it. Your acceptance of Our Privacy Statement is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Statement, you must stop using Our Site immediately.

1. Definitions and Interpretation

In this Statement the following terms shall have the following meanings:

“Account” means an account required to access and/or use certain areas and features of Our Site;
“Cookie” means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 14, below;
“Personal Data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the Data Protection Act 1998 and EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and
“We/Us/Our” means Global Image Management Limited, whose registered address is.

2. Information About Us

Our Site is owned and operated by Global Image Management Limited, whose registered address is Freemantle Road, Lowestoft, Suffolk, NR33 0EA England, UK.

Our Data Protection Officer is Jenny Mayes, and can be contacted by email at info@glimma.com or by post at Global Image Management Limited, Freemantle Road, Lowestoft, Suffolk, NR33 0EA England, UK.

3. What Does This Statement Cover?

This Privacy Statement applies only to your use of Our Site. Our Site may contain links to other websites, plug-ins and applications. Please note that We have no control over how your data is collected, stored, or used by other websites or through other plug-ins and applications and We advise you to check the privacy policies of any such websites before providing any data to them.

4. Your Rights

As a data subject, you have the following rights under the GDPR, which this Privacy Statement and Our use of personal data have been designed to uphold:

The right to be informed about Our collection and use of personal data;

The right of access to the personal data We hold about you (see section 13);

The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 15);

The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 7 but if you would like Us to delete it sooner, please contact Us using the details in section 15);

The right to restrict (i.e. prevent) the processing of your personal data. This enables you to ask Us to suspend the processing of your personal data in the following scenarios: (a) if you want Us to establish the data’s accuracy; (b) where Our use of the data is unlawful but you do not want Us to erase it; (c) where you need Us to hold the data even if We no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to Our use of your data but We need to verify whether we have overriding legitimate grounds to use it;

The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);

The right to object to Us processing your personal data for particular purposes;

the right not to be subject to decisions based on automated processing (including profiling); and

the right to withdraw consent at any time, where We are relying on your consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, We may not be able to provide certain products or services to you and We will advise you of this at the time.

If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 15 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.

For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.

5. What Data Do We Collect?

Depending upon your use of Our Site, We may collect some or all of the following personal and non-personal data (please also see section 14 on Our use of Cookies and similar technologies and Our Cookie Statement):

name;

gender;

business/company name

job title;

profession;

contact information such as email addresses and telephone numbers;

demographic information such as post code, preferences, and interests;

IP address;

web browser type and version;

details of the operating system and platform and other technology on the device used to access Our Site;

a list of URLs starting with a referring site, your activity on Our Site, and the site you exit to;

marketing and communications data including your preferences in receiving marketing from us and our third parties and your communication preferences;

6. How is your personal data collected?

We use different methods to collect data from and about you including through:

Direct interactions. You may give us personal data comprising information about your identity (names, title, gender etc) and/or your contact details by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide if you:
contact us to enquire about Our services;
create an account on our website;
subscribe to our service or publications;
request marketing to be sent to you;
enter a competition, promotion or survey; or
give us some feedback.

Automated technologies or interactions. As you interact with Our website, we may automatically collect technical data including your IP address and about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. Please see section 14 for further information.

Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources as set out below:

Technical Data from the following parties:
analytics providers such as Google based outside the EU;
advertising networks such as LinkedIn, Facebook, Instagram, Pinterest, YouTube based inside OR outside the EU]; and
search information providers such as Google, Bing Baidu, Qihoo 360 and Yandex, Yahoo and Ask based outside OR inside the EU.

7. How Do We Use Your Data?

All personal data is processed and stored securely, for no longer than is necessary and only used for the purposes for which it was first collected. We will comply with Our obligations and safeguard your rights under the Data Protection Act 1998 and GDPR at all times. For more details on security see section 8, below.

Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with you, because you have consented to Our use of your personal data (e.g. by subscribing to emails), or because it is in Our legitimate interests. Specifically, We may use your data for the following purposes:

Where we refer to the term “legitimate interest” we mean the interest of Our business in conducting and managing our business to enable us to give you the best services and the best and most secure experience on Our Site. We make sure We consider and balance any potential impact on you (both positive and negative) and your rights before We process your personal data for our legitimate interests. We do not use your personal data for activities where Our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted by law). You can obtain further information about how We assess our legitimate interests against any potential impact on you in respect of specific activities by contacting our Data Protection Officer (see section 2.2).

With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email, telephone, text message and/or post with information, news and offers on Our services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the Data Protection Act 1998, GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it.

We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, We consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which We process your personal data and whether We can achieve those purposes through other means, and the applicable legal requirements. By law, we are required to keep some basic information about Our customers (including contact details and some identity, financial and transaction data) for six years after they cease being customers for tax and audit purposes.

For further details of Our data retention periods, please contact Our Data Protection Officer using the details contained in section 2.2.

8. How and Where Do We Store Your Data?

We only keep your personal data for as long as We need to in order to use it as described above in section 7, and/or for as long as We have your permission to keep it.

Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.

We may share your personal data across Our offices based across the UK, Europe, Asia and North and South America. Please click here for a list of our office locations. This will involve transferring your data outside the European Economic Area (EEA). In addition, many of Our external third parties (eg Google) are based outside of the EEA so their processing of your data will involve a transfer of data outside the EEA.

Whenever we transfer your personal data out of the EEA, We ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implement:
We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission. For further details, see European Commission: Adequacy of the protection of personal data in non-EU countries.
Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between the Europe and the US. For further details, see European Commission: EU-US Privacy Shield.

Please contact Our Data Protection Officer using the details set out in section 2.2 if you want further information on the specific mechanism used by Us when transferring your personal data out of the EEA.

9. Do We Share Your Data?

Subject to section 9.2, We will not share any of your data with any third parties for any purposes.

In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal obligations, a court order, or a governmental authority.

We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.

In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.

10. What Happens If Our Business Changes Hands?

We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Statement, be permitted to use that data only for the same purposes for which it was originally collected by Us.

In the event that any of your data is to be transferred in such a manner, you will not be contacted by Us in advance and you will not be informed by Us of the changes. When contacted by the new owner or controller, you will be given the choice by the new owner or controller to have your data amended or deleted.

11. How Can You Control Your Data?

In addition to your rights under the GDPR, set out in section 4, when you submit personal data via Our Site, you may be given options to restrict Our use of your data. In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us (which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details). Please note that if you opt out of receiving these marketing messages, we may still hold personal data for you provided as a result of visiting Our Site or from Us performing a contract for you.

12. Your Right to Withhold Information

You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data which will be collected and processed in accordance with this Privacy Statement.

You may restrict Our use of Cookies. For more information, see section 14 and Our Cookie Statement.

13. How Can You Access Your Data?

You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@glimma.com, or using the contact details below in section 15.

14. Our Use of Cookies

Our Site may place and access certain Cookies on your computer or device. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our services. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more details, please refer to Our Cookie Statement.

15. Contacting Us

If you have any questions about Our Site or this Privacy Statement, please contact Us by email at info@glimma.com, by telephone on our main telephone number , +44 (0)20 7043 1322, or by post at Global Image Management Limited, whose registered address is Freemantle Road, Lowestoft, Suffolk, NR33 0EA England, UK. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 13, above).

16. Changes to Our Privacy Statement

We may change this Privacy Statement from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Statement on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.